Track Your Order

Follow Your Moss & Muse Order

Looking forward to your new jewelry? Here’s how to check your order’s progress.

View Your Order Status

Open your order confirmation email and select View your order to access your order status page.

When tracking information has been added to your shipment, you can follow the tracking link for delivery updates.

Tracking Not Updating?

A tracking number may appear before the carrier scans your parcel. Check again later for the latest update.

If you’re concerned about your delivery, contact us and we’ll help you check its progress.

Can’t Find Your Confirmation Email?

Check your spam or junk folder. If you still can’t find it, email us with your name and the email address used at checkout.

Need Help?

Email schoe_louie1965@outlook.com with your order number, if available, and a brief description of your question.

Please do not send passwords or payment card details.